Australian National Data Services

Project Officer - Training & Communications
February 2012 - June 2013
Information Technology Services
Australian National Data Services (ANDS)
Australian National University (ANU)


Role Statement

Develop professionally competent front line staff in research institutions to support data sharing, data re-use, data connections and data management; support ANDS own services and information systems; develop training, web based and print based support materials; administer online conferencing facilities; facilitate frequent liaison with ANDS external stakeholders, eResearch communities and infrastructure support providers.ANDS approach is to develop partnerships with research institutions to enable Australia researchers to easily publish, discover, access and use research data.

Key Responsibilities

In the context of online and group training environments, develop and deliver materials to improve individual and institutional capability to support eResearch in areas such as data management, metadata, informatics, data applications, and cohesive institutional research data infrastructure;

  • Implement and maintain web-based and other media relating to ANDS activities;
  • Create and maintain documentation on ANDS information systems and on data management systems, procedures and policies;
  • Manage projects funded by ANDS to develop capability in research institutions;
  • Establish and maintain effective liaison with other ANDS programs and external institutions engaged in capability development;
  • Test and provide support documentation for software applications;
  • Undertake the provision of support to Committees as needed.

Significant Achievements

  • Established ANDS Web conferencing services solution - conducted scope, service supply consultation and testing of numerous products; prepared and presented reports for Director appraisal; advanced UAT including mobile; prepared, implemented professional development training with co-located staff
  • Co-founded ANDS Rich Media Working Group (RMWG) - Founding member of the ANDS Rich Media Working Group (RMWG) responsible for determining ANDS social media engagement with partners and public eg.
  • Designed and implemented ANDS Event & Media Submission (EMS) workflow for media production - Conducted extensive internal and external stakeholder consultation; prepared and presented a comprehensive ICT scoping report for Management; analyse and develop procedural schematics to represent the implementation of a whole-of-organisation event & media production workflow; contributed significantly to the JIRA software translation process
  • Facilitated the ANDS Webinar series - designed, developed and co-facilitated ANDS Webinar series with virtual and physical attendees and presenters; designed and developed templates to ease post-production requirements; promotion of event themes including research data licensing, data management, data citation and geospatial concepts governing research data
  • Conducted extensive professional development training - developed and delivered synchronous and asynchronous training; facilitated events utilising online support materials to support ANDS staff and partners using virtual systems and media production softwares
  • Established the ANDS Digital Studio - scoped requirements for provision of media backup, technical liaison and end-user testing; established and maintained a multi-user digital authoring environment
  • Contributed strategically to Project Team / ANDS Community events - provided technical consultation and liaison as well as events recording and facilitation across blended physical and virtual locations
  • Developed extensive online documentation - used corporate content management, and social media management systems to support researchers enrich their data collections using geospatial and open licensing attributes
  • Brokered and facilitated International partners liaison - worked extensively with key industry representatives, educational organisations and world thought leaders
  • Webinars - Negotiated practice timing with international guests, build GoToWebinar template using data collected from presenters, constructed workflows for event, create runsheets for Senior Management, design & implement Presenter / Administrators presentation template using Google Presentations
  • Communications - founder of the Rich Media Working Group, numerous social media demonstrations, short reports, permission-to-publish (P2) for subjects with Monash University legal for CC BY inclusion


This position presents a unique opportunity to combine an interest in information systems with a flair for training and communications. Ideal for someone who can grasp technical concepts easily and enjoys communicating them with others. You will be working with front line staff in research institutions to support data sharing, data connections and data management. You will be actively engaged in writing for the web as well as creating and delivering a range of training and information materials to support ANDS services and products. The duties of this position will require interstate travel.

Selection Criteria

  1. Progress towards postgraduate qualifications (eg. in Communication, Science Communications, Library, Information Management, IT Informatics or related fields) plus extensive relevant experience or equivalent combination of experience and / or education/training;
  2. Demonstrated experience with the issues, concepts and practices involved with eResearch, which could includes areas such as research data management and curation, metadata, informatics, data applications, digital research collections, institutional repositories, open access publishing, data analysis / data modelling, and cohesive institutional research data infrastructure;
  3. Demonstrated experience in working as part of a team engaged in enhancing institutional and individual capabilities through the development and delivery of web based and print information and learning materials;
  4. Demonstrated high level of communication and liaison skills and the ability to nurture working relationships across a broad spectrum of people
  5. Sound organisational and time management skills, including the ability to set priorities and perform well under pressure;
  6. A demonstrated understanding of equal principles and policies and a commitment to their application in a university context